Introduction
This Privacy Policy outlines <CLINICAL RESEARCH SITE LEGAL NAME> (" we ", " our, " or " the Company") practices with respect to information collected from users who access our website at ("https://www.researcsite.com") or otherwise share personal information with us (collectively: " Users "). We will not share, sell, or rent any contact phone numbers and/or SMS with any third parties.
Grounds for Data Collection
Processing of your personal information (meaning any information that may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you, for providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.When you use the website, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.
Information We Collect
We collect two types of data and information from Users. The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the website (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information that is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).
The second type of information is Personal Information, which is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:
• Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP addresses, unique identifiers (e.g., MAC address and UUID), and other information related to your website activity.
• Registration information: When you register on our website, you will be asked to provide certain details, such as your full name, e-mail or physical address, and other information.
How We Receive Information About You
We receive your Personal Information from various sources:
• When you voluntarily provide us with your personal details to register on our website.
• When you use or access our website in connection with your use of our services.
• From third-party providers, services, and public registers (for example, traffic analytics vendors).
How We Use This Information
We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.
We may use the information for the following:
• Communicating with you: We will send you notices regarding our services, provide you with technical information, and respond to any customer service issue you may have.
• We want to communicate with you and keep you informed of our latest updates and services.To serve you advertisements when you use our website (see more under "Advertisements").
• To inform about upcoming clinical trials or studies.
• To provide information about diseases or other information.
• Conducting statistical and analytical purposes intended to improve the website.
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) to collaborate with law enforcement agencies and/or in case we find it necessary to enforce intellectual property or other legal rights.
User Rights
You may request to:
1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
2. Receive a copy of personal information you directly give us in a structured, commonly used, and machine-readable format.
3. Request rectification of your personal information that is in our control.
4. Request the erasure of your personal information.
5. Object to the processing of personal information by us.
6. Request to restrict the processing of your personal information by us.
7. Lodge a complaint with supervisory authority.
However, please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights or receive more information, please get in touch with us using the details provided below:
privacy@researchsite.com.
Retention
We will retain your personal information for as long as necessary to provide our services and as required to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined considering the type of information collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing clients' personal data, account opening documents, communications, and anything else as required by applicable laws and regulations.
We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are beneficial and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The website uses the following types of cookies:
a. 'Session cookies’ are stored only temporarily during a browsing session to allow normal system use and are deleted from your device when the browser is closed.
b. 'Persistent cookies ' which are read only by the Site, saved on your computer for a fixed period, and not deleted when the browser is closed. For example, cookies are used where we need to know who you are for repeat visits to allow us to store your preferences for the next sign-in.
c. 'Third-party cookies, ' which are set by other online services that run content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access.
Cookies do not contain any information that personally identifies you. Still, Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our website may not operate properly, and your online experience may be limited.
We also use Google Analytics to collect information about your website use. Google Analytics collects information such as how often users access the website, what pages they visit when they do so, etc. We only use the information we get from Google Analytics to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Third-Party Collection of Information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose. Accordingly, we encourage you to read each third party's terms and conditions and privacy policy to which you disclose information.
This Privacy Policy does not apply to the practices of companies that we do not own or control or to individuals whom we do not employ or manage, including any of the third parties to which we may disclose information as outlined in this Privacy Policy.
How We Safeguard Your Information
We take great care in implementing and maintaining the website's and your information's security. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our website, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Transfer of data outside the EEA [Only for EU]
Please note that some data recipients may be located outside the EEA. In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection or enter into legal agreements ensuring an adequate level of data protection.
Marketing
We may use your Personal Information, such as your name, email address, telephone number, etc., or through our third-party subcontractors to provide promotional materials concerning services that may interest you.
Out of respect for your right to privacy, we provide you with a means to decline further marketing offers from us within such marketing materials. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other critical e-mail communications without allowing you to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation, or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations described in this Privacy Policy.
MinorsWe understand the importance of protecting children’s privacy, especially online. The website is not designed for or directed at children. Under no circumstances shall we allow minors to use our services without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. Suppose a parent or guardian becomes aware that their child has provided us with Personal Information without their consent. In that case, he or she should contact us at [privacy@researchsite.com].
Updates or amendments to this Privacy Policy
We reserve the right to amend or revise the Privacy Policy periodically; material changes will be effective immediately upon displaying the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
How to contact us
If you have any general questions about the website, the information we collect about you, or how we use it, you can contact us at [privacy@researchsite.com].
Last Modified: [March 4, 2025]